Capability uplift

Tech for elected officials: Empowering councillors in the digital age

In today's rapidly evolving digital landscape, understanding and effectively governing technology investments is crucial for local government success.

Our tailored programs equip elected officials with the knowledge and confidence to make informed decisions about the technology that impacts their communities.

Program topics

Local government technology review

We'll explain CRMs, NARs, ERPs and all the other TLAs (three-letter acronyms) that we use in local government.

Smart cities

We'll discuss what makes a city smart –and how data collected from a sensing city can drive better decision-making.

Artificial intelligence and machine learning

We'll explore the latest trends in AI and the impacts this technology will have on council operations and service delivery.

IT operations

We'll talk about the service and value that a council IT team delivers, and share some of the challenges they face.

IT governance

We'll explore the governance mechanisms that oversee your IT portfolio, including the role of councillors.

Privacy, cybersecurity and ethics

We'll highlight some of the work you do to keep citizen data safe, secure and private. We'll facilitate a discussion on data ethics and discuss some of the risks that councils face.

Transformation programs

We'll provide insight into the different sizes, shapes and approaches councils take in designing transformation programs.

Open forum

This is a safe space to ask questions, with no topic off the table.

Program design

Every council is different.

That's why we tailor each program to suit your unique context.

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Program structure

We understand the demanding schedule of elected officials and council officers.

We offer flexible options to suit your circumstances:

online or in-person delivery options
convenient after-hours sessions (e.g. after a council meeting)
flexible single or multi-session formats.

Tailored to suit your council

Every council's technology journey is unique.

We customise the program by:

assessing and matching content to your councillors' experience levels
incorporating your specific technology investments and strategies
offering co-delivery options with your IT team.

Audience

As a councillor, your ability to provide effective oversight and strategic direction depends on understanding both the opportunities and risks that technology presents.

This course addresses knowledge gaps for new and returning councillors, equipping you to confidently fulfil your governance responsibilities.

Outcomes

Develop a comprehensive understanding of council and customer-facing technology
Gain insights into effective IT service management and governance
Master the evaluation of technology investments, including costs, benefits and risks
Learn from real-world successes and failures in government IT implementations

Program options

We offer a range of program options. You can also contact us to customise an option to your specific needs.

Short course (2 hours)

Get an overview of the key topics

Half-day workshop

Explore selected topics in more detail, with case studies and opportunities for discussion

Full-day workshops (or equivalent)

Delve deeper into your council’s unique IT challenges and opportunities

Ongoing mentoring and support

Continued guidance tailored to your council's requirements

Investment

We offer discounted rates for regional and rural councils.

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Let's connect

Got a project in mind? We'd love to hear from you and see how we can work together.

Get in touch