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About us
Hypereal is a boutique consulting firm based in Naarm/Melbourne, Australia.​
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We specialise in designing transformation programs, implementing improvements, and solving problems.
Meet the team
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Chris O'Connor
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Service design
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Leadership training and mentoring
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Strategy and innovation
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Program design and delivery
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Operations management
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Business transformation
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Agile project management and delivery
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Smart cities
Cath Thompson
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Digital transformation
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Data trust and ethics
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Procurement reform
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Corporate operations
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Start-up operations
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Designing functions and platforms
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Jodee Anderson
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Customer experience (CX)
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Service design
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Process improvement,
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Stakeholder management
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Human-centred design (HCD) practitioner
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Lean Six Sigma Green Belt
Mia Yardley
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Content strategy and design (website, communications, correspondence)
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Content audits and revision
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User experience (UX) design
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User interface (UI) design
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Process improvement
Our values
We put our values into practice in everything we do – from our methods to our relationships. We are ...
Curious
We dig deep to understand your business and uncover root causes, not just symptoms.
Expert
We are innovative thinkers who have shaped new directions in government and beyond.
Pragmatic
We combine strategic thinking with hands-on delivery to achieve practical, measurable outcomes.
Empathetic
We care about your work and the impact it has on your customers, staff and stakeholders.
Independent
​We provide honest, unbiased options and advice tailored to your specific challenges.
GSD (Get stuff done)
We move quickly, follow through, and deliver real solutions.
