Meet the team

Catherine Thompson

Catherine advises state and federal governments on the opportunities and challenges of digital and emerging technologies. Her core practice is designing and implementing adaptive and resilient functions and platforms for the digital age.

With over 30 years of experience structuring and delivering change in Australia and internationally, Catherine specialises in reforming operations and corporate services environments. She has consulted to FTSE/ASX top 250 entities in the FMCG, manufacturing, aviation, petrochemical and transport sectors.

Since 2016, she has focussed on public sector digital transformation. Her recent work includes developing a federal agency’s Data Trust and Ethics framework in the wake of Robodebt and helping Justice departmentt imagine its in-court digital future.

As an original member of the DTO’s leadership team, she designed and implemented the federal Digital Marketplace that has now contracted over $1B, and subsequently built buy.nsw. She provided leadership and strategy to the federal e-census, ICT Procurement Reform and Cyber Resilience taskforces.

Catherine is a syncretic thinker whose solutions combine technology, process, culture and people. A former Big 4 bank CPO, she writes for Procurement Leaders on topics at the intersection of technology, supply chains, and the future. Her PhD studies are in trust in the digital world.

Outside work, Catherine is one of a handful of women to have raced in a world championship motorcycle Grand Prix and has at various times been a yoga teacher, ski instructor and competing bodybuilder.

Chris O'Connor

Chris has been making change happen in government for 20 years. His skills span from strategy development and corporate planning through to service design, program delivery and operations management. Chris is at his best when taking on traditional service delivery models with contemporary and innovative practices that yield transformative results.

Chris has worked across all tiers of government, and since 2014 has specialised in digital transformation for Local Government. His groundbreaking work at the City of Casey set the standard for service design and digital reform in Victoria’s Local Government sector.

The core of his current practice is helping Councils develop digital strategies, reform their statutory planning systems, establish service design programs, set up data practices and develop Smart City programs.

Chris is an active contributor in the digital government community, online and through keynote presentations that provide an honest and raw account of driving transformational change in traditional bureaucracies.

Chris loves getting out to see live music, which is sometimes at odds with his lifelong love affair with cycling and his on-off relationship with long distance running.